What are You Looking For?

Welcome to PublicRecords Customer Support

Resolving Complaints with PublicRecords

If you have complaints about PublicRecords’ service, report them through Live Chat, phone, or email. Provide your full name, contact information, and a detailed description of the issue, including relevant dates and any previous communications. For inaccuracies in property reports, request data removal via the “Remove My Info” page on their website. Refunds can be requested if you’re dissatisfied with the report quality, didn’t receive your report after payment, or were charged incorrectly. Refund requests are typically processed within 5-7 business days.

Is PublicRecords Legitimate?

PublicRecords is a legitimate provider of public records, offering comprehensive reports that include property reports, including property tax, deed information, court records, contact information, background checks, county records, and more. We source data from various public and private sources to support informed real estate decisions. Pricing options include a single report for $1.00 (limited to one per customer), a 90-report package billed at $30 per month over three months, and a 360-report package billed at $30 per month over twelve months. Additional features like PDF downloads and specialized data categories are available for extra fees.

Understanding the $30 Charge: A Guide to Our Pricing Structure

PublicRecords’ pricing structure includes a single report for $1.00 (one per customer), a 90-report plan billed at $30 per month for three months, and a 360-report plan billed at $30 per month for twelve months. Each public record report may include details such as property tax, deed information, court records, contact information, background checks, county records, and more. If you have concerns about your purchase, you can request a refund by contacting our support team via Live Chat, phone, or email.